ગોપનીયતા

અમે કઈ માહિતી એકત્ર કરીએ છીએ

We collect information you choose to provide, including account details, birth details, saved astrology profiles, reports, questions and consultation booking information.

અમે તેનો ઉપયોગ કેવી રીતે કરીએ છીએ

We use this information to provide astrology calculations, personalised explanations, reports, payments and booked consultation services. We do not present AI-generated astrology as a scientific prediction.

સેવા પ્રદાતાઓ

Selected providers may process data on our behalf, including authentication/database infrastructure, payment processing, hosting, calculation services, AI services and consultation delivery. Provider-specific processing should be reviewed before launch.

પરામર્શનાં રેકોર્ડિંગ

If you agree to recording when you join a consultation (video or audio), we record the audio only, never video. The recording is copied by our call provider (Daily) into private storage, kept for 30 days so that you can listen to it again from your consultation page, and then deleted automatically; we remind you three days before it is deleted. Only you can play it, through short-lived links: the astrologer cannot access it after the session, and nobody else can. You can ask us to delete it sooner and we will do so; every such deletion is logged. Consultations booked in the Android app are not recorded. If you do not agree, the consultation is not recorded.

કૂકીઝ અને સાઇટનું વિશ્લેષણ

We count visits to this website ourselves, and that counting uses no cookies. For each page view we record the page address (without personal details or search terms), the website that linked to it, campaign tags, an approximate location (country, state and city) derived from the network address, the language, the kind of device (phone, tablet or computer) and whether the page was opened in our app. We never store your IP address or your browser's identifying details. To count unique visitors we combine them with a random code that changes every day and is then deleted, so a visitor cannot be recognised on another day or identified. A tab-only session number in your browser lets us count pages per visit; it is removed when you close the tab. If your browser sends Do Not Track or Global Privacy Control, we count the page view only, with no visitor code or session number. Detailed page-view records are deleted after 90 days; only daily totals are kept. Admin pages are never tracked. Necessary cookies keep you signed in and remember your language. Where Google Analytics is switched on for this site, it sets its own analytics cookies with IP anonymisation.

માહિતી સાચવવાનો સમય અને તેને કાઢી નાખવી

We retain information only as needed for the service, legal obligations, payment reconciliation and account history. Account and data-deletion workflows should be used where provided.

સંપર્ક

GrahaNowનું સંચાલન Trinova Ventures કરે છે. ગોપનીયતા અંગેના પ્રશ્નો હોય અથવા તમારા માહિતી સંબંધિત અધિકારોનો ઉપયોગ કરવો હોય, તો grievances@grahanow.com પર લખો અથવા જુઓ અમારો સંપર્ક કરો.